Privacy Policy

Last updated: 27 July 2026

ClearCut Mobile Auto ("we", "us", "our") provides mobile car servicing across West Lothian, Scotland. This policy explains what personal data we collect when you contact us or request a quote, how we use it, and the choices you have.

Who we are

ClearCut Mobile Auto
49 Fintry Avenue, Livingston, West Lothian, EH54 8EH
Email: info@clearcutmobileauto.co.uk
Phone: 07591 951775

This address is used for correspondence and legal purposes only — it is not a customer-facing premises.

What data we collect

When you submit the quote request form on our website, we collect:

• Your name
• Your mobile phone number
• Your vehicle registration (VRN)
• Your postcode or location
• The maintenance service you've selected

If you contact us by phone or email instead, we collect whatever details you choose to share with us in that conversation.

How we use your data

We use the information you provide to:

• Prepare and send you a quote for the requested service
• Arrange and carry out a booked mobile service at your vehicle's location
• Contact you about your booking (e.g. arrival time, follow-up questions)
• Keep basic records for accounting and warranty purposes

Our lawful basis for this processing is the performance of a contract (or steps taken at your request prior to entering one) — namely, providing you with a quote or a car servicing appointment.

Cookies and third-party content

We do not use tracking or advertising cookies of our own, and we no longer store anything in your browser's local storage. Our "Where We Cover" page embeds a Google Maps view, which is loaded directly from Google. Google may set its own cookies when this map loads, in accordance with Google's Privacy Policy. We do not control or receive this data.

Who we share your data with

We do not sell or share your personal data with third parties for marketing purposes. Your data may be disclosed where required by law (for example, to HMRC for tax purposes, or to law enforcement if legally compelled).

How long we keep your data

We keep quote and booking records for as long as needed to provide the service and meet our accounting and legal obligations, and no longer than 6 years after that, in line with UK record-keeping requirements for a small business.

Your right

Under UK GDPR, you have the right to:

• Access: Ask what personal data we hold about you and request a copy.
• Rectification: Ask us to correct inaccurate or incomplete data.
• Erasure: Ask us to delete your data (please note this right may not apply to records we are legally required to keep for HMRC tax purposes).
• Restriction & Objection: Object to or ask us to restrict the processing of your data in certain circumstances.
• Complaint: You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

To exercise any of these rights, contact us at info@clearcutmobileauto.co.uk.

Data transfers

All your personal data is processed and stored securely within the UK. We do not transfer your data internationally.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date.